Policies

Payment
 We accept Visa, Mastercard, Discover, and American Express as well as PayPal. 

Shipping
All orders are shipped using United States Postal Service (USPS). Please view our Shipping page for detailed information about the services we offer.

Prices and Sales Tax
Prices are shown in U.S. dollars and are subject to change.

Sales taxes are based on the shipping address of your order. Pennsylvania residents will be charged taxes on all items except yarns.

Returns and Exchanges
If you’d like a refund or exchange please contact us within 30 days of the purchase date. Yarn must still be in its original condition (in a hank and not wound) in order for it to be eligible for a refund or exchange. Please note that you will be responsible for shipping costs.

Privacy
We respect your privacy and do not share any information collected on this site.